Refund policy
ANCHOR
Refund Policy
Last Updated: October 15, 2026
1. Digital Products and Change-of-Mind Refunds
All products sold by Anchor are digital products delivered electronically. Once an e-book has been downloaded or accessed, the purchase is generally considered final.
We do not ordinarily provide refunds for change-of-mind requests after a customer has downloaded or accessed the purchased product.
This includes situations where a customer:
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No longer wants the e-book after purchasing it.
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Changes their mind about the subject or content.
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Purchases the wrong product but receives the product described on the sales page.
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Has already downloaded or read the e-book and later decides it does not meet their personal preferences.
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Expected different results from applying the information in the e-book.
We encourage customers to review product descriptions and included materials carefully before making a purchase.
This policy does not exclude refunds, remedies, or cancellation rights required by applicable law.
2. Contact Us
For refund enquiries or assistance with a purchase, customers must contact Anchor through the official contact form available on our website.
Please provide your order number, the title of the purchased e-book, and a clear explanation of your enquiry to help us review your request efficiently.
All requests will be assessed in accordance with this Refund Policy and applicable law.
Anchor is committed to protecting the value of its digital products while treating customers fairly and responsibly.